ˇ@Nuease unveils DigiMonster photo backup solution - Giga-storage device that supports the advanced USB 2.0 On-The-Go (OTG) interface, allow you to transfer or backup files 100% compatible with multi-brand digital camera or built-in card reader without a PC..
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Dear Customers,

If you have any questions about the business or products of our company, please write down your experiencing problems and send it to our technical support via email, we will answer you via email at our immediate service.

What is the exact error message you received from the system.

ˇEShort description of problem:

ˇEPlease describe your problem or ask your question:


Your e-mail address:
Name:
You are a :
Where did you buy Nuease products:

Dealer:

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Warranty & RMA Policy

We provide one year stipulated parts and labor warranty to all of our products starting from the invoice date unless otherwise stated. Please examine the product and accessories immediately upon receipt. You must notify Nuease immediately if any products/accessories are damaged or missing due to shipping.

During the warranty period, Nuease will repair or replace components of the product that is tested as defective from consumer's regular usage. This limited warranty shall not apply to the defective product that has caused by consumer's unreasonable use, accident, negligence or modification.

Please fill in the RMA Request Form and email or fax back to Nuease sales to obtain a RMA number. When returning products, you MUST put the RMA number on the outside of the box and send to:

RMA # ____________________
Soaraway Technology Corp.
4F-10, No. 12, Lane 609, Sec. 5, Chongsin Rd., Sanchong City, Taipei 241, Taiwan
Tel: 886-2-2995-0215

RMA number is valid for 30 days only

Basically, the freight from you returning back, you have to bear all the expenses by yourself. Wait to repair or replacement is ready; Nuease will take this responsibility and send back to you no doubt.

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